At Jemera Jewelry, we believe in timeless design, enduring quality, and meaningful craftsmanship. Founded with a passion for elegance and detail, our collections are thoughtfully curated to help you express your unique story. Whether you’re gifting a loved one or treating yourself, every piece is crafted to elevate and inspire. We’re proud to serve you from Toronto, Ontario. Rooted in community, driven by purpose.

Have a question? We’ve got answers.

Here are some of our most frequently asked questions:

Q: Where are you based?

A: We operate out of Mississauga, Ontario, Canada.

Q: What materials do you use?

A: We use a combination of stainless steel, 18K gold plating, sterling silver, and hypoallergenic materials depending on the piece. Product details are listed on each item’s page.

Q: Do you offer gift packaging?

A: Yes! Every order comes in elegant packaging, perfect for gifting.

Q: How long does shipping take?

A: Standard shipping within Canada takes 3–7 business days. More info below under Shipping.

Don’t see your question here? Feel free to contact us and we’ll be happy to help.

You’ll receive a tracking number as soon as your order is fulfilled. Please note that delivery times may vary based on location and postal service delays.

If your package is delayed, contact us through our contact form and we’ll assist you right away.

We stand behind the quality of every piece. If you’re not completely satisfied with your order, we offer a 7-day return window from the date of delivery.

Return Conditions:
Items must be unworn and in original packaging, buyer is responsible for return shipping cost, and refunds are issued to the original payment method.

To start a return, email us through our contact form with your order number and reason for return.

Please note: All sale items and custom pieces are final sale.